Corporate Gift Campaigns for Customer Experience Teams
We understand that it is important for you to enhance your company’s results by understanding, designing, and improving experiences across the entire customer journey. By using a gift-first approach to personalize your customer experience efforts at strategic points of the funnel, you can improve customer loyalty and satisfaction.
Our corporate gifting platform can help you automate your gifting processes with easy-to-use tools and built-in tracking, enabling you to build better business relationships the across the globe.
Take your Customer Experience Efforts to the Next Level
Personalized gift campaigns can help maintain customer satisfaction and loyalty by letting them know that you appreciate their business and understand their needs. Our corporate gifting platform enables CX professionals to customize gifts and messages to provide you with the best results.
Take your Customer Experience Efforts to the Next Level
Personalized gift campaigns can help maintain customer satisfaction and loyalty by letting them know that you appreciate their business and understand their needs. Our corporate gifting platform enables CX professionals to customize gifts and messages to provide you with the best results.
Choose Your Campaign Type
Send Personalized Gifts
Give Them The Gift of Choice
Run your next CX campaign with clear goals and the tools to help you meet them.
- Increase Survey Response Rates
- Customer Retention Campaigns
- Add Gifting to Your Customer Support Process For A Better Service
Free Choice Gift Links
Using our gifting platform, you can send gift offers that allow your recipients to choose their own gifts from a selection of gifts based on your budget. These can be sent via email or shareable gift links and without the need for actual home addresses. This way, a sense of formality is preserved, and recipients can decide where these are to be delivered.
Donate or Swap
With our automated gifting tools, recipients have an option to choose from a variety of gift items available in our Gift Catalog and this eliminates chances of inappropriate or offensive gift item selections. Recipients can either accept, swap, or donate their gift items when you send gifts digitally.
Shareable Gift Collections
When a collection is selected, a link is created and the sender has the option of forwarding it to their recipients through email, on social media, or via a generic chat. By accessing the link, the recipient can access the gift options online, choose their preferred gift from the collection options and input their delivery address and date of delivery. Additionally, gifts will only be charged against the sender’s account if the sender approves the accepted gift.
Direct Sends
If you know your recipients and have specific gifts that you would like to send directly to them using their addresses, we can send the gift for you. All you need to do is choose a gift from our catalog or request a custom gift, provide the addresses and a message to add to the card.
Start building better business relationships on an international level with a gift-first strategy!
Customer Experience Gifting
We discuss the key constituents of an effective customer experience strategy and highlight how gifting can be incorporated for success.
How Sending Birthday Gifts To Staff And Clients Can Improve Your ROI
We highlight how sending birthday gifts to staff and clients can increase and maintain staff morale, and make them feel appreciated.
5 Ways That You Can Use Gifts For Clients To Build Brand Loyalty
We highlight five ways that businesses can use corporate gifting as a tool to keep their brands top of mind and also promote brand loyalty.
How to Send SWAG in Bulk to Customers & Employees
Here's how businesses can utilize SWAG items in order to increase brand awareness and retain customers.
Make sending gifts internationally easy with Giftsenda Gift Collections
Our new Gift Collections feature can make gifting easy and convenient, across the globe, by allowing recipients to choose their gifts.
Talk to a Gifting Consultant to create your first project!
FAQs About Customer Experience Gifting
What are the benefits of using gifts for customer experience?
Corporate gifting is all about building relationships and strengthening your firm’s network. Strong business relationships are built through a positive customer experience, and the best way to boost that experience is through a gift. According to a survey conducted by Soocial, 43% of respondents said that the main advantage of gift giving were the positive effects the gifts had on relationships. A good gift bought for a customer can have a long lasting effect on the recipient’s opinion of your company.
How can I incorporate gifts into my CX strategy?
There are many ways to begin implementing corporate gifts into your CX strategy. One of our recommendations is using gifts strategically at certain points in your business process. Sometimes the best way to get your foot in the door with a new client is by sending them a thoughtful gift that lets them know you are interested in working with them. A gift can also be used as the cherry on top for a closed deal. For example, say this customer bought 10 pallets of whatever your firm sells. Why not send them a nice bottle of whiskey as a thank you, as well as a signal of interest in working together in the future.
What are some popular customer experience gifts to send internationally?
The best gift for boosting customer experience is subjective to the specific customer. For the gift to improve their experience with your company and have a long lasting effect, it should be an item they really like. When building these relationships, it is important to pay attention to what the customer says in terms of passions and preferences. If you get them a gift that aligns with either of those, there is a good chance that they will remember you and that gift for a while.
If you have a hard time learning what they like, try sending a gifting link which allows them to purchase an item of their choice based on a budget you set. This helps ensure they enjoy the gift and they will definitely be thankful for the gift of choice.