How Fintech Companies Are Using Custom Merchandise to Build Culture

Feb 12, 2025 | Business Insights

Explore creative strategies for using branded swag to enhance workplace identity and customer connections for a stronger fintech company culture. 

Key Takeaways: 

  • Custom merchandise helps strengthen company culture by fostering unity and inclusivity, turning employees and customers into brand ambassadors while creating a memorable and engaging brand presence.
  • A strong company culture boosts employee productivity, enhances recruitment efforts, and promotes cohesive interactions with consumers, aligning everyone with the company’s values and vision.
  • Celebrating employee successes and fostering team-building through customized swag encourages a positive, collaborative work environment, improving morale and retention.
  • By giving employees responsibility and ownership, businesses foster trust and pride, driving individual performance and company success, with incentives like custom merch further motivating employees.

When it comes to business, brand presence is vital. Much like a party guest, your company’s brand presence needs to be fun, engaging and memorable to be remembered. Otherwise, you’ll be soon forgotten after you’ve left the ‘party’ so to speak. One thing that screams a strong brand presence is company SWAG. Branded merch can turn employees and customers into brand ambassadors. And more than that – when people love the merchandise – the unity created from customized SWAG has the ability to foster a company culture synonymous with strong identity and inclusivity.

In this blog, we’ll explore how custom merchandise can be used to shape a fintech company culture that – unlike digital ads – doesn’t disappear with a simple scroll. 

The importance of a strong fintech company culture 

Company culture is essential for any business because it shapes how employees feel about their workspace. This, in turn, shapes the overall mission of the business. When the culture is positive and clear, it can have various positive ripple effects:

Employee productivity: when employees are aligned with the culture of the company, they feel more confident in their roles. This can reduce stresses and distractions, and make team members more productive and invested in their roles

Recruitment: talented professionals seek workplaces that foster growth, collaboration, and creativity, and a positive culture signals that these qualities are a priority. When a company has a clear and appealing culture, it resonates with individuals who share similar values and work ethics, making them more likely to pursue opportunities there.

Cohesiveness: When your fintech company culture is positive, employees interact with customers in a cohesive manner.

Five tips to strengthen your fintech company culture

Foster employee engagement

As the backbone of strong company culture, employee engagement can work wonders to foster a sense of belonging and purpose. To create a sense of unity and belonging, send custom fintech employee rewards; such as customized hoodies or shirts. When donning these items, it can foster team spirit and collaboration, and make employees feel valued. Set aside a specific day for team members to wear their custom merchandise to the office and make an occasion of it. 

Celebrate successes 

Celebrating the successes of your employees has a direct effect on your businesses as it fosters a positive work environment where individuals feel supported and appreciated, which in turn encourages greater productivity and job satisfaction. Moreover, don’t only celebrate the successes of your employees, but also make them feel included in the successes of your business. Recognize achievements, whether big or small; and when the company wins – let the culture be such that everyone gets to bask in the glory. 

Top tip: Recognize the accomplishments of your employees with a token of appreciation. Send an email gift invite to your team, with a customized message/ branded email to celebrate the occasion, and have them redeem or choose a gift. 

Encourage team-building 

Fostering employee team building is crucial because it creates a collaborative and supportive work environment that encourages individuals to work together towards common goals. By building strong bond, teams develop trust, improve communication, and learn how to leverage each other’s strengths. 

Create an experience for your employees to foster team work and collaboration. An experience is ideal to encourage effective problem-solving, faster decision-making, and a stronger sense of unity within the team (and make the occasion memorable with personalized merch – like a sleek customized water bottle – to mark the occasion!) 

Effectively communicate company’s values and vision 

Communicating your company’s values and vision begins with transparent and consistent messaging across all levels of the organization. It’s important to integrate these messages into everyday conversations, training, newsletters and other forms of communication. When values and vision are woven into the fabric of daily operations, employees feel more connected to the larger purpose. 

Other than communicating the culture of the company to your employees, you can demonstrate the values of the business through professional gratitude. Send your team a shareable giveaway link or voucher to choose their own custom corporate culture merchandise from a pre-selected collection of items. 

Encourage responsibility & ownership

Giving your employees the opportunity to own duties and tasks shows you trust them. You should never micromanage your staff but rather give them the chance to take on responsibilities so they can grow more confident and assured in their roles. When trusted with responsibility, your team can also feel a sense of pride and accountability thus driving the overall success of the business. 

Tip: Create a rewards program that encourages your teams to earn points for tasks done correctly or timeously, and have these points redeemed for custom SWAG and branded rewards on your custom company store. They will love it!

An infographic on how to build stronger fintech company culture

Team up with Giftsenda for global swag solutions

With a global reach, Giftsenda helps companies send thoughtful, branded merchandise to employees worldwide, fostering a sense of belonging. The platform makes it easy to show appreciation and celebrate milestones, strengthening employee morale. By leveraging Giftsenda’s seamless gifting solutions and a corporate merchandise strategy, businesses can create lasting connections and cultivate a positive, inclusive work environment.

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